Foundit App Support
Support, privacy requests, and account/data deletion for the Foundit mobile app.
Effective date: August 23, 2026
Contact us
General support
Email: support@gofoundit.com
For questions about using the app, reporting a bug, or an accessibility need.
Privacy & data requests
Email: privacy@gofoundit.com
For access, correction, deletion, or other privacy requests, and for reporting a privacy or child-safety concern.
General inquiries
Email: hello@gofoundit.com
No public telephone number is published for Foundit at this time; email is the current contact channel for every request type above.
Delete your account & data
Foundit is designed to keep most hunt data — hunt names, item names, clues, progress, and photos — in the app's private storage on your own device, not on Foundit's servers.
- Delete your account: open the app and go to your account/settings area, then choose to delete your account. This permanently deletes your account and is handled securely on our servers — only you can delete your own account, the request has to come from you signed in, and your app data is only cleared once the deletion is confirmed as complete. This cannot be undone.
- In the app: you can also delete individual hunts and any imported hunt photos at any time without deleting your whole account.
- Remove all local data: deleting the Foundit app from your device removes its locally stored information, subject to your device's backup/restore behavior.
- Delete a private share: if you shared a hunt to another device, you can revoke or delete that share from the app; shared server copies also expire automatically no later than 30 days after creation through a scheduled, verified deletion process.
- Need help, or can't access the app: email privacy@gofoundit.com and we'll help with account or data deletion directly. We may need to verify your identity and authority before completing a request made this way. A child should ask a parent or guardian to submit the request.